Privacy policy
Store Information
Store: Celiunova
Address: Via Ernesto Vassallo, SNC, 93017 San Cataldo, Caltanissetta, Italy
Email: contact@celiunova.com
Phone: +39 3341009884
Full Name: Anna Maria Siragusa
1. Information We Collect
When you visit the Celiunova website or place an order, we may collect certain information necessary to provide our services and improve your shopping experience.
Personal Information: This includes your name, billing and shipping address, email address, and telephone number. Payment information is processed securely by trusted third-party payment providers. We do not store your credit or debit card details.
Technical Information: We may automatically collect information such as your IP address, browser type, operating system, device information, time zone, and website usage data through cookies and similar technologies.
Order Information: This includes the products you purchase, order history, shipping details, payment status, and communications related to your orders.
2. How We Use Your Information
We use your personal information to process and deliver orders, provide customer support, communicate order updates, improve our products and services, personalize your shopping experience, prevent fraudulent activity, comply with legal obligations, and send promotional communications where you have provided your consent.
3. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss. All payment transactions are securely processed through encrypted connections provided by trusted payment processors.
4. Cookies
Our website uses cookies and similar technologies to enhance website functionality, remember your preferences, analyze visitor behavior, improve website performance, and deliver a better shopping experience. You can manage or disable cookies through your browser settings; however, some features of our website may not function correctly if cookies are disabled.
5. Third-Party Services
We may share limited personal information with trusted third-party service providers, including payment processors, shipping partners, website hosting providers, analytics services, fraud prevention services, and marketing platforms. These providers receive only the information necessary to perform their services and are required to safeguard your information in accordance with applicable privacy laws.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, enforce our agreements, and comply with applicable legal, accounting, and tax requirements.
7. Your Rights (EU / GDPR)
If you are located within the European Union or the European Economic Area, you have the right to request access to your personal information, request correction or deletion, restrict or object to certain processing activities, withdraw your consent where applicable, and request data portability. To exercise any of these rights, please contact us at contact@celiunova.com.
8. Email Marketing
If you choose to subscribe to our newsletter or promotional communications, we may occasionally send you updates about new arrivals, exclusive offers, and special promotions. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any revisions will be published on this page, and the updated version will become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is collected, processed, or protected, please contact us using the details below.
Celiunova
Via Ernesto Vassallo, SNC, 93017 San Cataldo, Caltanissetta, Italy
Email: contact@celiunova.com
Phone: +39 3341009884